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ChatGPT for Healthcare App

Gubanova Olga


July 5, 2024

The most powerful and user-friendly AI, the chatGPT, has become popular in a few days. OpenAI announced the debut of a large language model (LLM) on November 30, 2022, and reached 1 million subscribers by December 5. The leap forward with ChatGPT is clear: it's a powerhouse for composing any content, even for complex documents like medical dissertations.

But here's a fun fact: even back in 2018, the original GPT was smart enough to write detailed essays and handle tricky questions in everyday language.

Why did this technology make such a splash only four years later?

The answer, like the solution, is simple: It's availability. The first GPT language models could only be used by programmers and researchers; the chatbot can be opened by anyone without programming experience. Just think, a few lines of code provided a 9900% increase in popularity in the first two months for an accessible interface.

Today, this figure has dropped to 1% per month. The usability of GPT across industries seems to be a looming issue again.

And it's true if you look at the statistics. The most significant integration of GPT is observed in marketing - 37%, while in healthcare, the language model used is only 15%. Again, the simplification of interaction with advanced technology is on the agenda.

Adoption rates of generative AI across different industries in the U.S. workplace for 2023

Can ChatGPT be used for medical diagnosis? Its potential is promising. With its user-friendly interface and AI solutions, doctors and patients alike can expect a rise in the demand for advanced medical services.

How to Integrate ChatGPT into Medical Apps: Key Features and Benefits

ChatGPT offers many powerful applications, from disease diagnosis to personalized medicine.

  • Disease diagnosis: The virtual assistant analyzes the patient's symptoms and medical conditions. ChatGPT's vast knowledge base allows for quicker and more precise diagnoses. This is just one of the many compelling Chat GPT use cases leading to improved patient outcomes.
  • Predicting medical outcomes: Research shows that ChatGPT can predict patient outcomes. This leads to improved care and lower healthcare costs.
  • Personalized medicine: When exploring how ChatGPT is used in healthcare, it's enlightening to see its practical applications. A virtual assistant can review patient data and recommend tailored treatment options. Specifically designed to address basic queries, this minimizes the risk of giving incorrect advice.
  • Patient education: ChatGPT provides personalized education on conditions, medications, and lifestyle choices, increasing patient adherence and improving health outcomes.
  • Remote Patient Monitoring: AI alerts the treating physician to abnormalities by analyzing patients' vital signs, allowing for early intervention and better outcomes.
  • Drug discovery: ChatGPT optimizes drug discovery by analyzing chemical compounds, speeding up the process.
  • Help Clinical Research: Understanding how ChatGPT is used in medicine unveils its transformative potential. By tracking patient data, AI accelerates the recruitment of participants into clinical trials, paving the way for quicker drug approvals.
  • EHR Management: AI tool identifies errors and inconsistencies in patient data, improving data quality and diagnostics.
  • Deploying IoT Edge: In exploring what the healthcare applications of chatGPT are, one standout method is deploying AI on medical sensors. This allows for real-time patient feedback while monitoring remotely.
Key perks of adding ChatGPT to medical apps
  • Advanced Healthcare Assistant: When considering how chatbots are used in healthcare, integrated ChatGPT stands out by assisting providers in delivering medical summaries, knowledge updates, and research articles.
  • Medical Education: ChatGPT healthcare applications offers accurate answers, summaries, and access to medical literature, enhancing the quality of education for students and professionals.
  • Medication Management: Generative AI makes it easy to manage your medications by offering reminders, dosage recommendations, and side effect information. It also covers drug interactions and critical factors for effective treatment.
  • Translation of medical terms: Using chatGPT in medical diagnosis, language processing translates medical terms clearly, making it easier to share diagnoses and treatment details.
  • Fast documentation: In exploring how to use chat GPT in healthcare, it's clear that it simplifies medical documentation, providing instant feedback on clinical notes, abstracts, and other documents.

Regarding Chat GPT, medical billing can simplify the complex coding and submission processes. Medical professionals, when equipped with AI-driven solutions, can ensure more accurate billing, reduce errors, and accelerate the approval of claims.

Wondering about the costs involved in integrating ChatGPT into your healthcare app? Check out our App Cost Calculator. This tool, built with our IT development expertise and ChatGPT, provides a detailed technical plan along with financial and time estimates. Best of all, it's free to use.

You will find even more possibilities for application AI in our article: How to Integrate ChatGPT into Your Business.

Enhancing Patient Interaction and Experience

ChatGPT is a game-changer for patient engagement. Imagine a virtual assistant that's available 24/7, helping patients book appointments, get medication reminders, and access lab results through an easy chat or voice interface. This kind of immediate, personalized response boosts patient satisfaction and loyalty. It’s all about creating a seamless, interactive experience that keeps patients engaged and happy.

Streamlining Administrative Tasks

We all know how much admin work can bog down healthcare staff. ChatGPT steps in to automate these tedious tasks – think scheduling appointments, handling billing inquiries, and even insurance verification. Using natural language processing, ChatGPT can understand and respond to queries quickly and accurately, cutting down the workload for hospital staff and making operations run smoother​.

Supporting Clinical Decision-Making

For clinicians, having instant access to up-to-date medical knowledge and evidence-based guidelines is crucial. ChatGPT can analyze vast amounts of medical literature and patient data to assist in diagnosing conditions, selecting treatments, and interpreting test results. It’s like having a medical library at your fingertips, supporting better and faster decision-making​.

Leveraging IoT and Wearable Devices

Imagine combining ChatGPT with IoT devices for remote patient monitoring. By analyzing real-time data from medical sensors, ChatGPT can alert healthcare providers about potential issues, allowing for timely interventions. This enhances patient care by keeping tabs on health metrics continuously​.

Advanced Telemedicine Support

Telemedicine is booming, and ChatGPT can take it to the next level. By handling initial triage, collecting patient histories, and providing real-time decision support during virtual consultations, ChatGPT ensures high-quality, accessible telehealth services. This not only improves care but also expands the reach of telemedicine​.

Disclaimer: While ChatGPT is a valuable tool, it should complement, not replace, healthcare providers. Learning from validated medical data is essential.

Examples of ChatGPT Integration in Medical Companies

Ever since ChatGPT stepped onto the scene, it's been a game-changer for many healthcare companies.

Microsoft-owned Nuance Communications introduced Dragon Ambient eXperience (DAX) Express, an advanced clinical documentation tool based on GPT-4. This innovative solution allows you to quickly create clinical notes during patient conversations, whether they occur via telemedicine or in-person consultations.

Nuance's survey revealed that the initial DAX solution slashed documentation time by half, saving an average of seven minutes per clinical meeting. Notably, physician burnout dropped significantly, with 70% of DAX users reporting reduced fatigue. About 75% felt it enhanced documentation quality, and impressively, 85% of patients believed doctors using DAX were more attentive and engaging.

Another American healthcare company, Doximity, a digital hub for healthcare professionals, introduced a beta Chat GPT for doctors. This tool efficiently manages administrative duties, including creating and sending preauthorization and appeal letters to insurance companies.

Check out the infographic below! It showcases 16 pioneering healthcare firms that adopted GPT.

Medical firms using AI in their operations

ChatGPT Applications in Modern Hospital Settings

Kahun, which has developed an advanced clinical reasoning tool based on chatGPT, has launched a pilot program at Israel's leading acute care facility, Ichilov Hospital. Using the AI-powered Kahuna chatbot, healthcare providers receive information before patient visits, streamlining treatment processes and combating physician burnout.

When exploring how to use chat GPT as a doctor, consider Kahuna's AI, powered by chatGPT-3. With 30 million evidence-based medical records, it gives instant, personalized clinical advice. This guarantees patients always get top-notch care, no matter the doctor or consultation length.

Professor David Seltzer from Ichilov commends Kahun for enhancing healthcare. He emphasizes that AI innovations hold the key to a better healthcare future.

ChatGPT applications in modern hospital settings

Step-by-Step Guide: Incorporating ChatGPT into Healthcare Apps

Let's embark on a journey together, exploring how to integrate ChatGPT correctly into a medical mobile application, step by step.

1. Initial Analysis

Before anything begins, we need to clearly understand the application's goals and the potential benefits of integrating ChatGPT in healthcare systems. Is it to provide instant medical questions, facilitate patient-doctor communication, or assist in administrative tasks? By defining the application's main objectives, we will set a clear informed decisions for development.

2. Data Privacy and Compliance

After answer questions, medical applications handle sensitive information. It's paramount to ensure that ChatGPT integration complies with health data regulations such as HIPAA. We need to safeguard patient data, ensuring it remains confidential and is stored securely.

3. Custom Training

ChatGPT, while powerful, is a generic model. For a medical application, we often fine-tune it with specific medical datasets, ensuring that it can provide accurate and relevant responses in the healthcare context. This custom training helps in enhancing the model's reliability in medical scenarios.

Complete the guide to train your ChatGPT model here.

4. User Interface Design

An intuitive interface is vital. It's not just about embedding a chat window. We must consider how the chatbot interacts with other app features, ensuring a seamless user experience. Feedback mechanisms are also introduced so users can report inaccuracies or provide suggestions.

5. Integration and Testing

Once ChatGPT is tailored to our needs, it's integrated into the app's backend. Rigorous testing follows. Real-world tests are done to make sure the chatbot correctly understands and answers medical questions, handling different scenarios well.

6. Continuous Learning and Feedback Loop

Post-launch, the real learning begins. Using AI, we can analyze how users interact with ChatGPT, identifying areas of improvement. The feedback loop allows for continuous refinement, making the system smarter and more efficient over time.

7. User Training and Support

It's one thing to build an advanced ChatGPT-powered app, but ensuring users - be it patients, doctors, or medical staff - understand its full potential is another. Through webinars, tutorials, and in-app guidance, we educate users about ChatGPT functionalities and best practices.

8. Monitoring and Updates

The world of medicine is always evolving. New studies, findings, and guidelines emerge. We regularly update the ChatGPT model to reflect the most recent and accurate medical information. This ensures that users always get the latest and best advice.

In essence, integrating ChatGPT into a medical mobile application is a meticulous process that balances technical innovation with the stringent demands of healthcare. When done right, it's a game-changer, providing users with instant, accurate, and personalized medical guidance at their fingertips.

ChatGPT-Powered Medical App for Easy Doctor Bookings by Ptolemay

The Ptolemay app team has added ChatGPT to a custom app for a private clinic. This new feature will make booking appointments and completing health forms easier and more tailored for patients.


A private clinic faced a difficult task. Their mobile app, designed to make it easy for patients to make doctor appointments, has fallen out of favor. While the process was functional, it felt robotic and detached, leading to frequent booking errors and rescheduling. The clinic approached the Ptolemy development team with a request to improve the functions of the mobile application.

ChatGPT-powered medical app for easy doctor bookings by Ptolemay


  1. Streamline the process of booking appointments.
  2. Personalize the experience for patients.
  3. Reduce the number of incorrect or unsuitable appointment slots being booked.
  4. Provide real-time answers to patients' frequently asked questions.

The Ptolemy development team identified ChatGPT-4 as the ideal solution to integrate into the application. Our approach was systematic:

  1. Needs Analysis: We first identified the common queries and concerns patients had while making an appointment.
  2. Customization: ChatGPT-4 was then tailored to understand medical terminologies, specific doctor specializations, and the clinic's operations.
  3. Integration: We integrated ChatGPT-4 seamlessly into the mobile app. It was positioned as an AI assistant ready to help patients 24/7.
  4. User Interface: For users, ChatGPT appeared as a friendly chatbot icon. Once clicked, it opened a chat interface, mimicking familiar messaging apps. The chatbot was programmed to begin the conversation with a warm greeting, followed by prompts to assist users in their booking process.


After adding ChatGPT-4, the clinic's efficiency rose by 40% in just two months. Patients loved the chatbot's user-friendly replies. Bookings and rescheduling mistakes dropped by 30%, saving time for both the clinic and patients. Best of all, patients can now book appointments or ask questions 24/7.

Addressing Ethical and Regulatory Challenges

While the benefits are clear, it's important to tackle the ethical and regulatory side of things. Here’s what you need to know:

  • Ethical Considerations and Bias Mitigation: One key issue is bias in AI responses. To combat this, make sure your AI model is trained on diverse datasets. This helps in providing fair and unbiased healthcare support​​.
  • Regulatory Compliance and Data Security: With healthcare, data privacy is paramount. Ensure your ChatGPT integration complies with HIPAA in the U.S. and GDPR in Europe. This means robust encryption, strict access controls, and regular audits to keep patient data safe​.

Conclusion: Pioneering Healthcare Solutions with ChatGPT

It is challenging to realize the potential benefits of chatGPT:

  • Rapid diagnosis of diseases
  • The accurate prognosis of patient treatment
  • A revolution in personalized medicine and education

With ChatGPT, we can reimagine healthcare.

But just as happened with the transition from the little-known GPT to the popular chatGPT, our task is to make a powerful language model accessible to doctors and patients. Adding new knowledge in real-time, fine-tuning models, and combining AI with the expertise of healthcare professionals is paramount.

At Ptolemay, we stand on the threshold of this revolution and invite you to embark on this transformative journey. From ideation to finished app updates, we offer a full-service team to guide you every step.

In the era of digital health, compliance is of utmost importance. While OpenAI does not currently provide standard HIPAA compliance, our experience in anonymizing patient data does ensure compliance.

Let's build an app to redefine patient care, enhance your services, and revolutionize the industry.